Terms & Conditions
Effective Date: May 27th, 2025
These Terms and Conditions (“Terms”) govern your use of the website mindflowed.com and any services offered by Mindflowed Marketing (“we”, “us”, “our”). By using our website or engaging our services, you agree to these Terms.
If you do not accept these Terms, you may not use our website or services.
1. About Mindflowed Studios
Mindflowed Studios is a creative agency offering services including web design, paid digital advertising, lead generation, and brand development. We work with clients globally, and these Terms apply regardless of your geographic location.
2. Eligibility
By accessing our website or using our services, you confirm that you are at least 18 years old or are legally able to enter into binding contracts in your jurisdiction.
3. Scope of Services
All services are defined by formal client agreements or proposals. These documents govern:
Project scope
Service deliverables
Timelines
Payment terms
Intellectual property ownership
Billing structure (e.g. retainer, per-lead, or revenue-based)
If there is a conflict between these Terms and a signed agreement, the signed agreement will prevail.
4. Payment Terms
Unless otherwise agreed in writing:
Projects require 50% payment upfront and 50% upon completion
Monthly services are billed in advance
Performance-based billing (such as pay-per-lead or revenue share) will follow specific contract definitions of qualified appointments or closed deals
Late payments may result in project delays, paused campaigns, or service suspension. All fees are listed in your proposal or agreement. No refunds are offered for completed services.
5. Cancellation & Termination
Clients may cancel monthly services by providing at least 7 days written notice before the next billing cycle. All cancellation requests must be sent to info@mindflowed.com.
We reserve the right to terminate services at any time, with or without cause, by providing written notice. If you breach any part of these Terms or your contract (e.g., failure to pay or client dishonesty), we may terminate services immediately without refund.
6. Intellectual Property
Unless otherwise stated in writing:
All work created by Mindflowed Studios remains our intellectual property until full payment is received
Once payment is made in full, you receive a worldwide, non-exclusive license to use the deliverables for your own business purposes
We reserve the right to showcase completed work in our portfolio or marketing materials unless you request otherwise in writing.
7. Results Disclaimer
While we use evidence-based strategy and data-driven execution, we do not guarantee specific results (e.g., conversions, profit increases, or search rankings) unless explicitly stated in writing.
All services are provided “as is.” You agree that we are not liable for indirect, incidental, or consequential losses resulting from your use of our services or content.
8. Limitation of Liability
To the fullest extent permitted by law, Mindflowed Studios shall not be liable for:
Lost profits or business interruptions
Issues caused by third-party platforms or providers
Client-side errors or misuse of our services
Any amount exceeding the total fees paid by you for services in the previous 90 days
This limitation applies regardless of the legal theory or jurisdiction in which a claim is brought.
9. Client Responsibilities
You agree to:
Provide accurate and timely information needed to complete services
Make payments on time
Notify us promptly of any issues or errors
Abide by applicable laws and platform policies (e.g., Google, Meta, etc.)
If your delays or actions prevent us from delivering services, project timelines will be adjusted accordingly.
10. Privacy & Data Compliance
We process personal data in accordance with our Privacy Policy and applicable data protection laws, including the GDPR and other international standards.
By using our services, you consent to our data practices and agree that you have obtained all necessary permissions if you submit third-party data (e.g., leads).
11. International Use & Jurisdiction
Our services are available globally. While we operate from Canada, these Terms are written to comply with internationally recognized legal standards.
Any dispute or claim shall be resolved according to the governing law stated in your client agreement. If no governing law is specified, Canadian law (Province of Alberta) shall apply by default, without regard to conflict of laws.
Clients based in other countries may also be subject to local consumer protection or data privacy laws. These Terms shall be interpreted to comply with applicable mandatory provisions in your jurisdiction.
12. Changes to These Terms
We may update these Terms periodically. Updates will be published on our website and are effective immediately upon posting. Your continued use of our website or services after any updates constitutes your acceptance of the revised Terms.
13. Contact Information
If you have questions or concerns about these Terms, contact us at:
Mindflowed Studios
Email: info@mindflowed.com